• Qualifications and Experience
• Bachelor of Business, majoring in Economics
• Qualified Mortgage Broker
• Diploma of Financial Planning
• Property Investment Adviser
• More than 33 years of property and finance experience
• Extensive Townsville property and finance experience

Chelsea’s Role

• Client communication
• Loan application coordination
• Lender and bank liaison
• Negotiation and follow-up with financial institutions
• Document management
• Application progress updates
• Settlement coordination support
• Ongoing client service

Lee-Ann’s Role

• Business operations
• Internal administration
• Workflow management
• Systems and process support
• Business coordination
• Operational oversight
• Behind-the-scenes service support
• Continual improvement of internal processes